Latest News
Dec 2011
Spectrum Performance will be closed for the Christmas season from Dec 26th - Jan 13 although Tony and Samantha can be contacted on their mobiles should any clients need assistance during this time.
Dec 2011
Spectrum Performance welcomes John Fletcher as a Senior Associate. John brings a wealth of experience in the Asset, Integrity, Corrosion and Inspection Management with a keen interest in QA,QC and Risk Based Inspection (RBI).
Sept 2011
Samantha presents on staff engagement and process improvement practices at the 2011 ATA (Australian Teleservices Association) National Conference at the Sydney Hilton.
June 2011
Tony Watson our Director and Principal Consultant is pleased to be currently undertaking work in Asset Management and Maintenance Strategy within the Coal Seam Gas Sector. Tony has numerous years of experience in Coal Seam Gas, Manufacturing and Resources. Call Tony if you would like to talk about ways he can assist you.
SERVICES
ASSET AND MAINTENANCE MANAGEMENT - MANUFACTURING AND RESOURCES SECTOR
At Spectrum Performance we have extensive experience in assisting our clients with all aspects of Asset Management, Maintenance Strategy, Reliability Centred Maintenance and PM Optimisation, Maintenance Planning and Scheduling Development, Auditing Processes, Document Systems Development and specialised training. With extensive experience in many systems including SAP, Maximo, JDE and Oracle we can quickly adapt to your operating system which results in our ability to start projects quickly.
SERVICE STRATEGIES, PROCESS RE-DESIGN AND OPERATIONAL EFFICIENCES - CUSTOMER SERVICE, CALL CENTRE AND ADMINISTRATION ENVIRONMENTS
Spectrum Performance has demonstrated experience providing guidance, strategy and training to assist clients in establishing customer-focused services and efficiencies in operations. In one of the most recent Australian studies (June 2011) 2 of the top 3 strategic priorities were "becoming more efficient, containing or lowering costs" (16% of businesses) and "increasing levels of service delivery" (10% of businesses). We can assist with a range of services including engagement strategies, guidance on working with the dynamic mix of people, processes, organisational culture and technology, process analysis and redesign, cost saving strategies and assistance with developing strategies to ensure the business is customer-centric.